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Shipping & Returns

Shipping Policy
Shipping to worldwide ! NO Handling Fee, No Tax!
Once you place your order by clicking on the "Checkout" button, you will see the order confirmation page and an e-mail containing your order number will be sent to you. If you do not receive the confirmation email, Contact us by email at service.aline@hotmail.com Or Contact us via live chat with a fashion specialist.
All successful orders will be delivered within 24-36 hours, once your order has been shipped,Our customer service will send you an e-mail within the next 48 hours reflecting your order tracking number.
Shipping Agents
We usually use DHL, EMS, UPS or FedEx to deliver your items, straight to your door.
EMS
The international Express Mail Service, is a special postal service offered by the postal administrations of the countries and regions in the world where EMS items enjoy the preferential treatment of the Post, Customs and airline companies. With the high speed and high quality, EMS transmits for the customers the urgent letters, documents, banking bills, samples and goods. Meanwhile, it provides items tracking and inquiry service by different ways. In addition, EMS offers some extended services such as agent of declaring, packaging and insurance.
Today, China Post international EMS service has established service links with more than 200 countries and regions in the world.
UPS
Founded in 1907 as a messenger company in the United States, UPS has grown into a $49.7 billion corporation by clearly focusing on the goal of enabling commerce around the globe. Today UPS is a global company with one of the most recognized and admired brands in the world. It has become the world's largest package delivery company and a leading global provider of specialized transportation and logistics services. Every day, UPS manage the flow of goods, funds, and information in more than 200 countries and territories worldwide.
DHL
Founded in San Francisco almost 40 years ago by 3 budding entrepreneurs - Adrian Dalsey, Larry Hillblom and Robert Lynn - DHL has continued to expand at a phenomenal rate. Today, it stands tall as the global market leader of the international express and logistics industry.
DHL's international network links more than 220 countries and territories worldwide and employs some 300,000 employees. DHL also offers unparalleled expertise in express, air and ocean freight, overland transport, contract logistics solutions as well as international mail services.
TNT
Is in the business of transferring documents, packets, parcels and freight worldwide. Through two divisions, Mail and Express, TNT picks up, transport, sort, handle and store packages in over 200 countries - and TNT employs around 161,500 people, to enable us to meet our customers' needs. TNT is part of the global transportation and distribution industry - a vast industry estimated to be worth around 3,500 billion US dollars. TNT is strongly committed to responsible corporate citizenship – It was ranked first in the Dow Jones Sustainability Index in 2007 and 2008.
Delivery information
Making sure to entering a right shipping address is vitally important when placing an order, as well as the contact phone number and email address. Our company can not be responsible for reshipment if you provided us with an incorrect shipping address.
Track your order
Once the order is shipped, a tracking number will be emailed to you. Please follow the instructions on the email in order to track your package. With this tracking number, you can track the progress of your items from the time your order leaves our warehouse to the time it arrives to your door!
Custom
You do not need to worry about whether or not the package can pass the custom successfully. We cooperate with the shipping company to help costumers finish custom procedures. And you usually don’t need to pay any tax. So far, the Customs declaration percentage of our products has reached 100%.
Shipping to Alternative Addresses
In an effort to prevent fraudulent orders, we require all first time orders to ship to the credit card billing address. Due to the nature of online transactions, it is not possible for us to perform face-to-face verification of the information provided. We allow any subsequent order to ship to a different address. If you need your first time order shipped to an alternate address, please contact your credit card company and have the alternate shipping address added as an authorized 'Ship To' address for our verification purposes.
Note:
1. If you provide wrong information about the address, leads to the items can not delivery successful, we need to reship the items; we will recharge the reshipping fee.
At this situation, if you would like to cancel this order, we will charge the restocking fee.
2. When the items are signed by someone according to the record shown on the delivery system, we are supposed that you will receive the items. That is not our responsibility if the parcel is picked by anybody else, you can call your local post office to have a check.
3. The following factors may delay the delivery:
The items you ordered is out of stock or need to custom-tailor, so we will take more time to prepare your products. Special days: Sometimes the factory or our office will be off, such as holidays and other reasons. So we need extra days to process the order.
Climate or other reasons: Usually the total delivery is 6-8 working days, while as the climate or holiday reasons, the delivery will need more days.
If you can not find the answer you want from above, please remember we are always here to help whatever happens, email us at service.aline@hotmail.com, we will attend to any matter and work together with you to resolve it, emails usually will be replied to you no more than 12 hours.
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